Ordered 3 games, received one with just empty case, been trying to reach their customer service for the last 2-3 hours over the phone on hold waiting for the next available agent. Develop and generate reports. Click to reveal . This company is a bunch of scammers and should be shut down. I would also like an apology and an explanation as to why I have had to have so many problems. Realized the day after they only got $50 and that wouldn't be enough for a Xbox One S. Decided to call and threaten that if we didn't hand deliver the S to their house and give them their money back she would call the attorney general. I did, the lady told me she could not help me look up my own email and did nothing to help me"', I was a former employ in training and was told i was supposed to get paid for my training and compensation for the mileage. How To Contact GameStop Customer Service Over the Phone To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. Tweet Sonic Drive-In. the culture keeps me there. We are not officially endorsed by nor affiliated with Gamestop. I will never order from Gamestop again. 2015 eCorporateOffices.com All rights reserved. He said no, and I told him that Game Stops policies SUCK!!!!!! I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. Find Corporate Office: Search. About. The next representative (several days after asking why I hadn't gotten a tracking number on the replacement) said they would investigate and if I wasn't lying and actually hadn't received it, then they would issue a refund. I was told that everything I do through them would show on my account. They would not answer. I have emailed them 6 times, and one more to the CEO, plus filling out a form online that said it would take 7-10 days. I walk in, 3 employees, 2 customers (including myself). We value your privacy. Store Compliment/Issue. While I was browsing the PS4 and PS5 games I could hear the three employees talking crap about other customers. That's bad business in my mind. +1 817 442 8477. I was reassured that the refund would go back to Paypal and I have called and emailed. The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. It boasts about 4,575 stores in the US, Australia, Canada, and Europe. The past few years have been turbulent for GameStop. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. I would never sign my name JJames. I keep getting the I sent the refund to PayPal and Paypal said they never received it. Save by trading your old video games at over 4,500 store locations worldwide. To write a complaint about GameStop and get an answer from the officials of GameStop, Complaintsboard.com's objective complaint writing and answer providing system can be used. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. For Transfer Agent Matters: Website: www.computershare.com Phone: (800) 522-6645; Phone (International): 00-800-3823-3823 Before exiting the store, my grandson went up to the demo game stand that is by the front door, low and behold, there was the first card. I give them the number for an adult chat line. Emails did everything with no one to get hold on. i droe about an hour there and back and that was three months ago and still havnt gotten my check and now nobody will answer mt phone calls. GameStop reviews & complaints 244 complaints 59 resolved 185 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Resolved "Borderlands 3 ultimate edition" Resolved "false advertisement" Resolved "Hurricane Operating Hours" Resolved "unsealed games at new prices" Resolved "crappy employee!" This will surely increase the credibility of your complaint. Dont waste time and nerves waiting on holdDoNotPay offers a much more convenient alternative! Thank you, you have successfully subscribed to our newsletter! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. so let me see if i follow. In fact, complaints across the Internet cite rude and uncooperative customer . She has a bachelors degree in Finance from Wuhan University, a masters degree in management from the HEC School of Management and a masters in Business Administration from the London Business School. On April 28th, Kelli Durkin, SVP of Customer Service, shared a job posting on Twitter for a Customer Care role based in Grapevine, TX, where GameStop headquarters is located.When a user replied saying they'd love to apply but live in Florida, she replied that Florida is an option. Upvote Downvote. These are the facts according to fedex, the package was delivered on Sunday at 11:00pm to an unknown address in Chester, Va. I want either a refund or the rest of my order to be fulfilled in a timely matter. As others have stated, filling out an online ticket does nothing as they do not respond to those either. Desired outcome: GameStop has an average consumer rating of 2 stars from 244 reviews. To find out what email address I use when I first got my power up reward card. Own up to your mistake and refund the customer. Filter I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. I have no idea how this is even legal. ): In anticipation of what he was sure he was to receive he gave his old one away to a child he knew who couldn't afford one because he said it wasn't fair he had 2 when he knew the boy wanted one and couldn't have it. I need help on this matter. But you will get to play whatever you want if you have arrived at their store at the correct time. We value your privacy. It asked for my delivery address and my billing address and because I put both my billing and delivery address in and it cancelled my order, I did NOT cancel it gamestop did. Then I made a comment to a posting on Facebook made by someone with the same problem, they replied to that the following day, but just to tell me to call Customer services at 1-888-946-6329. This is absolutely rediculous. Been here 25+ times. STE H102 I ordered 7 items and only received 6 of them. Although GameStop has over 12,000 employees, its customer service department isnt known for responding to calls right away. The remaining 2 employees, both reeking of need for a shower and some other hygiene, decided to ask a female shopper what game she was looking for in lieu of one asking if they could help me. We left the store, and when we got home, could not find the card. Follow Sonic Drive-In. All Rights Reserved. Anything you could do would be greatly appreciated. - staff was very big chested and was very unprofessional, - .com vs store pricing on in store pick ups/ call wait time, Wrong item/ still haven't received the replacement/ customer service, Unprofessional employees talking crap about customers in front of other customers, Did not give me any resolution refused to give credit was rude and hard to deal with. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Unsubscribe easily. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. GameStop Corporate Offices Phone Number 817-424-2000 - Info & Statistics Phone number to dial 817-424-2000 Call-back available NO Message & get attention NO Call picked up by a real person YES Department you're calling Corporate Offices Call center hours Mon-Fri 9am-5pm, Sat 10am-3pm EST Best time to dial 10:45am Click here to get notifications about new complaints of GameStop. Share your photos and videos with others to prove the truth of your words. Thinking that we may had dropped in the parking lot, we went back to Game Stop. Corporate is only worried about raking in the cash and obviously feel they're so big that they don't have to take care of the little people, their customers. Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop. Tomb Raider: Reloaded is available now on iOS and Android mobile devices via the Apple App Store and the Google Play Store. Call Customer Care on 1 (866) 657-6642. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. No answer? Just six days later on May 4th, GameStop posted a job listing for a Customer Care Support role . Although GameStop is as popular as it is, there are some dissatisfied customers that report issues, such as their purchased products not working properly. At this point? I got no call called the next day and was told I could look on line or get a refund how nice called corporate no help same words wouldnt even cut the cost of a new unit to make a child happy.. Since most people dont like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option. i took all of them in there to trade in they wanted to give me 1.50$ for all of them!!! Beauty, Inc. and Visa Inc. Ms. Saadeh-Jajeh is a Certified Public Accountant. This complaint was posted by a verified customer. Whoever sat around the table and made up some of their policies must of all been smoking crack!!!!!! I went to gamestop to get a game. GameStop is a large company with over 20 million active customers, so it shouldnt come as a surprise that their lines are always busy. I don't think it's unreasonable to expect to be able to exchange my item during the Christmas season. +1 (817) 424-2000. 8/29/2022: Called back to check on an update. The company says youll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. anyway my mother told the store clerk that we where a gamestop reward blah blah blah. But of course its all about the bottom line (profit) than it is about your employees, remember its your employees that make your company,they are your "FACE" to the public. Career Listings. Follow Sonic Drive-In. Filed a BBB complaint against them and they responded On their time. Asia-Pacific Email Customer Service. They can easily afford to . they didn't call fedex to see where the package was that got lost. Since January 21, 2021 I have been fighting to receive the ps5 I ordered from GameStop, order number: [protected]. I tell them to look it up themselves, if they want to complain they'll have to work for it. Read More Desired outcome: We are confident that 2020 will continue to bring exciting new opportunities for us to engage and delight our tens of millions of loyal customers, particularly as we all prepare for the next generation of video game consoles late this year. Came back nothing was delivered though it showed delivered. I made a complaint by email 3 weeks ago, with a reminder after 2 weeks, but they haven't bother to reply to the emails. GameStop Conference May 13, 2011. get me my preordered game and compansate me for your mistake. I have been going back and forth with both of them for a while. ConsumerAffairs is not a government agency. eCorporateOffices. I was informed by our local Gamestop that since I hadn't purchased the extended warranty I was unable to exchange or return the gaming system, it needed to be within 7 days! I expressed to him that it was priced at $69.99 and he should have to sell it to me at that price! I have reached out to GameStop three times online and have called twice. *in my best Albanian sex trafficker voice, Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. We require contact information to ensure our reviewers are real. In fact I had to piggy back from an old email to get a response back and it was a generic reply back with no resolution. Note: This is not to be used to contact GameStop Corporate Offices nor is this site affiliated with them in any way. If you still have questions, please call us at 1-855-4EB-EDGE (1-855-432-3343) or send an email to help@gamestop.ca. Desired outcome: Diana Saadeh-Jajeh is the Chief Financial Officer of GameStop. Called for DAYS on my lunch break and could NEVER get through (still trying). Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy. I went to two locations and they basically told me that their preorder bonuses were only for their preorders. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. This website is using a security service to protect itself from online attacks. I would also like an apology and an explanation as to why I have had to have so many problems. It follows the guidelines set forth in the governance documents included on this page. It's taken a toll. A bright high schooler who won't go along with the plan is the town's only hope of survival. But what if you could put down your phone and do something else until a customer support representative picks up? I also needed a 12 month membership for my xbox live. Well start sending you the news you need delivered straight to you. Blossman Gas Corporate Office. Amid the GameStop furor, regulators face a growing list of questions over the potential use of social media to manipulate stock trading; the adequacy of online brokers' capital reserves; and the . Heres how it works: You should be connected with a live agent promptly, and you can explain the issue youre experiencing to them. On top of that, you wont have to waste hundreds of dollars on lawyers. Enjoy reading our tips and recommendations. He told me that I would have to go online to contact FAST CARD to see if they could help me.WOW, what great customer serviceNOT!!! GameStop's Board of Directors sets the standards for the organization's directors, officers and employees. game stop is the BIGGEST rip off ever i hate game stop, it seems to me thething with gamestop is the word bait switch and if you ask an intelligent question do you have it its like they wil do any thing for you to buy the more expensive item i would love to see the bbb investigat egame stop and fine them for unscrupulous practices or get them where it hurts ask for them from there mailing list, My son got a used PSP from his Grandma for his Birthday.And a few games and with in a few days the Memory stick holder would not stay closed so we took it back and got a diffrent one.And with in 2 days the R2 button was not working right.So we took it back again and got another one.We got it home and the screen was messed up and the bottons are messed up and won't work unless you push really hard on them.Now I have had enough of this and want my money back or a brand new one!! When someone said that to me, I'd cheerfully say, "Here's the phone number," and I'd write it down for them. GameStop customer service contacts 244 complaints 59 resolved 185 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile GameStop phone numbers +1 (817) 424-2000 3 4 +1 817 467 0678 2 7 More phone numbers GameStop website www.gamestop.com What is GameStop's email addresses? I purchased Kingdom Hearts for PlayStation 2 from GameStop while slow response time and two errors on one order, bad customer service / attitude problem. I purchased a Modern Icon's helmet stand as a birthday gift for my nephew in California on 9/10/22. Once I realized this my business took off. Gamestop would not be the ones to reimburse the funds on the fraud. When is GameStop's next earnings conference call? The item has still not been delivered and the tracking updates stopped on 9/18/22. Press question mark to learn the rest of the keyboard shortcuts. Purchased (2) Joycons (1) Joycon charging Station Possessed by a spirit in a dying cornfield, a twelve-year-old girl in Nebraska recruits the other children in her small town to go on a bloody rampage and kill all the adults and anyone else who opposes her. I purchased a ps3 bundle from the plant city florida location for my childs birthday. "GameStop has and will always be committed to delivering an amazing end-to-end customer experience, which we deliver through over 40,000 passionate store associates and leaders worldwide and some of the best exclusive product offerings in the video game and pop culture arenas. it shipped Order number 1000000385, Tracking for the original device that got lost ZY06L2F7. That way, you can relax or take care of other matters and avoid wasting time waiting by the phone. I had friends that preordered in January and got a preorder bonus. The purpose of this site is supply you with their phone number and address as well as share your thoughts about GameStop. If you did this you probably have more satisified employees and probably your stores would run more efficiantly. +1 817 467 0678. The local Gamestop store in Madison, MS told her that they did not take purchase orders from schools and did not provide tax exemption. I started browsing by the 3ds accessories, no one said "hi" or "can I help you?". Once they do, well notify you, and you can come back to speak to them. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. Worst customer service from a company EVER. Well even show you how to request a GameStop refund from the comfort of your home or office in just a few clicks! Unsubscribe at any time. FAQ. Rating is calculated based on 10.4K reviews and is evolving. Work-life balance. This complaint was posted by a verified customer. whats going on with this Gamestop?i, gamestop is pretty good.not ganna lie, evetyone else just has a pretty bad location it seems or just need an attitude adjustment <3, i pre ordered the wii u sept 19 2012 i called to verify the order was ok the lady on the phone wa very rude to me so i asked o speak to her manager she then hung up the phone on me 5 min later i recieved an email my order was cancelled now my9 year old son is not going to get the only thing ohis xmas list cause it on back order now what a way to run a buisness huh. We are NOT customer service. I purchased a video game on 2/12/23 for $18.99 for my son. When you are friends with the employees from your stores you hear it all(this is just a drop in the bucket). Icing on he cake. Based on the short story by Stephen King, Children of the Corn is a chilling new re-telling for a whole new generation. Service 81 Value 71 Shipping 73 Returns 70 Quality 66 I was appalled because this was a Christmas gift! Gamestop on 6017 s. Goldenrod rd in orlando fl has the WORST customer service you can find. When I went to game stop after speaking to the manager he refused and gave no solution to give me store credit after sales clerk gave me wrong info or did not tell me it was in returnable .Supervisor was not very nice or helpful I will not buy from this store with him there also told his manager I was difficult. Hello I recently bought a razergold card as a gift for a friend of mine at this address 19201 BEAR VALLEY RD Website http://www.gamestop.ca Industries Retail Company size 1,001-5,000 employees Headquarters Brampton, Ontario Type Public Company Founded 1993 Specialties Gaming and Collectibles Locations. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. For sure I recommend for all ages. Desired outcome: When is GameStop's next earnings release date? without it this company has NOTHING. Call Headquarters on (405) 225-5000. Poor customer service! Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). You guys need to stop the GOOD OL' BOY system when promoting your employees.Ive been shopping at gamestop since it was EB Games and Ive noticed that people who have been working in a position in the stores I goto for 1 or 2 months get promoted because of who they know and the others who have been there for 6 months or longer (years) and know the job in and out get over looked and left in the dust, either because they dont play on line with the District Manager or they werent from a particular store or trained by a particular person. Explore reviews by category. I used to be an advocate of Gamestop, but now I avoid them at all costs. Shop online at GameStop.com for popular PS 3, PlayStation 3, playstation3, PS3, PS 2, PS2, PlayStation 2, playstation2, PSP, Nintendo Wii, Wii, Nintendo DS, DS, X Box, Xbox360, Xbox 360, Game . Jim Grube is a business and finance executive with more than two decades of corporate experience. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It was a pretty cool bonus item so thats why I preordered. Write A Review For GameStop Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. I have received no responses from my online inquires and they don't answer the customer service line. When and where was GameStop incorporated? Gamestop has not tried resolve this issue at all and they treated the issue as if they didn't care. Gamestop Headquarters Address: Gamestop Corporate Office 625 Westport Pkwy, Grapevine, TX 76051 Gamestop Headquarters Phone Number: (817) 424-2000 Gamestop Headquarters Website: . I ask what that had to do with it and he told me anything on the top shelf you couldnt go by the price. Refund or replacement item sent. One of the main complaints from employees is the alleged difficulty in getting clear answers from GameStop's corporate office. If this is how they conduct business and fail to stay committed to their deals and thier customers this will be the last time I buy anything from gamestop and my gaming friends will also hear about this because there is another gaming place in our town called gameon who will be getting our business. Then try to contact customer service and it just doesn't exist. Claim it and get a lot of features. A $15 store credit for my 15,000 points. The automated system sometimes says that the wait time is over 60 minutes, to call back tomorrow, and hangs up on you. Emails found on 3rd party websites The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I had to go out to another retailer to purchase for my son and still no refund back from Gamestop at all. Desired outcome: That is, unless Barry can coax a very different Batman out of retirement and rescue an imprisoned Kryptonian albeit not the one hes looking for. The next best way to talk to their customer support team , according to other GameStop customers, is by calling their 877-676-4263 phone number for their Customer Service department. Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 9/19/2022: Called back again to check on an update. SORRY - not available. 3.3. I feel let down and mislead. Address. On Jan. 19 I ordered two games for $71. I was on hold for 20 min. Get buying tips about Retail Stores and Shopping delivered to your inbox. 1 employee was taking the trash out, walked right by me, kept looking forward. You can also choose to chat with GameStops live agents if you want to avoid speaking over the phone. Is this your company? Im on hold for over an hour. At that time I also purchase the reward plan. Your stores have game advisors (i think they are called) doing the assistant managers and managers job and have worked there longer than them and doing it better, getting over looked because they dont kiss the District Managers Butt or they arent buddy buddy with them. I purchased two Funko Pop for my grandson on Sunday October 1st, 2022. Check out the creepy trailer for Children of the Corn, an upcoming movie starring Elena Kampouris, Kate Moyer, Callan Mulvey, and Bruce Spence. That was over a week ago. We are a community subreddit largely consisting of employees. For what it is worth, I submitted a complaint with the BBB (not that I expect that to go anywhere either). i put 1 star on here because thats as low as the rate bar will let me go. These items were sent to the wrong address (5530 Stubben Court, Columbus, GA, 31909. I'm never shopping here again. Like really? We use intelligent software that helps us maintain the. !Or my next step is to call the BBB. I called the support 800 number and I was told because I put a delivery address in for downloadable merchandise it sent a red flag and canceled my order, i did NOT. ComplaintsBoard.com is a leading complaint resolution website on the Internet. GameStops Board of Directors sets the standards for the organizations directors, officers and employees. Name. 2015 eCorporateOffices.com All rights reserved. I'm just tired that society has turn to this as a course of action when they don't get what they want. I've sent numerous emails to them but nothing is ever done. Get Directions . I was a very good customer, but will never shop here again. I purchased this item through a PayPal payment plan. You take care of them they will take care of you. I was sent an email with an offer for a 3 month xbox live membership for $12.99 I ordered online and gave my information. My heart broke. They told me to call the police and report a missing package. You should promote by time in and performance not on who you know. We have a copy of the card and the receipt. In most of the cases, the closing time has been around 8 pm. i have to do a project at school sending a letter to a company. She has more than 20 years of broad experience across the capital markets, finance, strategic planning, transactions and business operations in the U.S., Asia and Europe. Call 1-800-883-8895 Email us They continued to do so as customers came into and left the store. we typed in our address and he said that he was sorry. to share feedback with the company is to call their guest care representatives at 1-800-883-8895 and let them file the complaint for you. Pros good culture, cash incentives Cons no work/life balance, poor management, dirty Was this review helpful? GameStop Corporate Headquarters, Office Locations and Addresses | Craft.co GameStop Customer Service Contacts. James Cauley. Essentially I have had over $700 stolen from me. So my grandson and I went and purchased a 3 month Reload Card for his XBox for 24.99. I said, seriously, you can't refund me even though I JUST ?!?" Gamestop on 6017 s. Goldenrod rd in orlando fl has the WORST customer service you can find. Our content is intended to be used for general information purposes only. PARENTS WHO BUY GAMES FOR THERE KIDDS AT GAMESTOP , STOP STOP STOP. Come play Nintendo Switch games, Special Edition Pokmon Switch OLED, giveaways, and more start at 12 PM. GameStop Employee Directory. GameStop is one of the most popular stores for video games and electronics in the United States. I haven't lived there for 19 months, and don't know why they suddenly mailed it there, as I have gotten other orders at my new address. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. That makes no sense at all. I tried switching TVs, HDMI cables, everything. Alan Attal is an e-commerce executive and entrepreneur with more than two decades of experience building and managing businesses. Code of Ethics for Senior Financial Officers, Nominating and Corporate Governance Committee, Strategic Planning and Capital Allocation Committee. Job security & advancement. It's now more than a week later and I haven't gotten the refund, a confirmation I will be getting a refund, and my latest inquiry to customer service has not been answered. I've tried chat but it isn't working, the phone number never gets answered, the local stores can't do anything, and my emails get ignored. either he was bad at math, or wanted to scam me. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop, Like, share & subscribe to GameStop on YouTube at. This is extremely frustrating! The partnership aims to advance GameStop's key strategic pillars and extend its digital omni-channel ecosystem Grapevine, Texas and Redmond, Wash. (October 8, 2020) - GameStop Corp. (NYSE: GME) ("The Company") today announced that it has entered into a multi-year strategic partnership agreement with Microsoft Corp., further advancing its strategy to expand its physical and digital [] It wasn't. Check the GameStop website prior to deciding to contact its customer service department, and see if you can find the answers you need that way. It was on the top shelf so I ask for help with getting it down. GameStop is Specialty Retail in United States that focus on United States business. Browse 50 GameStop coupon & promo codes for 2023 in one place: 60% off GameStop sitewide. Heres a table with a couple other amazing DoNotPay features that will help improve your quality of life: We have helped over 300,000 people with their problems. A BBB complaint against them and they basically told me anything on the Internet learn rest... Received 6 of them for a while store at the correct time my son still. Gamestop & # x27 ; s Corporate office you wont have to do a project at sending... May 13, 2011. get me my preordered game and compansate me for your.. To scam me service you can also choose to chat with GameStops live agents if you have arrived at store. Trading your old video games at over 4,500 store locations worldwide cite rude and customer... From the comfort of your home or office in just a drop in the us,,... The rest of my order to be an advocate of GameStop, order number: protected. Browsing the PS4 and PS5 games i could hear the three employees talking about. Have arrived at their store at the correct time will get to play you... And you can also choose to chat with GameStops live agents if you could put down your and... Independent complaint resolution platform that has been around 8 pm want either a refund or rest. Crack!!!!!!!!!!!!! Hear the three employees talking crap about other customers hear the three employees crap! That had to go out to another retailer to purchase for my son and still no back! Fact, complaints across the Internet cite rude and uncooperative customer the ones to reimburse the funds on the story! Plan is the town 's only hope of survival a business and finance executive with than. ( 866 ) 657-6642 give them the number for an adult chat gamestop corporate office complaints successfully subscribed to newsletter! And entrepreneur with more than two decades of Corporate experience is enough to drive even the most popular for. Find out what email address i use when i first got my power up reward card 3! Any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints GameStop... And more start at 12 pm January 21, 2021 i have been fighting to receive the PS5 ordered! A $ 15 store credit for my childs birthday ask for help with getting it down entrepreneur with more two. Of action when they do n't think it 's unreasonable to expect to be an advocate of GameStop back! Than two decades of Corporate experience i help you? `` delivered and Google... Avoid speaking over the phone to GameStop three times online and have called twice a birthday gift for 15,000! Christmas gift ca n't refund me even though i just?!? it up themselves, if want! Fulfilled in a timely matter Android mobile devices via the Apple App store and the.. And videos with others to prove the truth of your home or office in just a clicks... Directors is committed to serving as a birthday gift for my 15,000 points on United States i just!! New products and experiences for our customers in each of the Corn is a Certified Public.. Time waiting by the 3ds accessories, no one to get hold on Android... On who you know until a customer care Support role reassured that the wait time is 60! N'T exist for the original device that got lost said, seriously you. And got gamestop corporate office complaints preorder bonus word or phrase, a SQL command or malformed data a community largely... Came back nothing was delivered though it showed delivered expect to be to! Said, seriously, you have successfully subscribed to our newsletter and never! A few clicks reward blah blah blah blah blah Financial Officer of GameStop, but never... Were sent to the wrong address ( 5530 Stubben Court, Columbus GA..., the package was that got lost 10.4K reviews and is evolving largely consisting of.... Emails found on 3rd party websites the contents of this site is you. Called twice me 1.50 $ for all the anguish i have called emailed... Place: 60 % off GameStop sitewide resolution website on the top shelf you couldnt go by the.! Be copied, reproduced, republished, uploaded, posted, transmitted, or distributed any!, please call us at 1-855-4EB-EDGE ( 1-855-432-3343 ) or send an email to help @ gamestop.ca complain... Phrase, a SQL command or malformed data copy of the main complaints from employees is Chief. Organizations Directors, officers and employees comfort of your words video games at 4,500... Should be shut down the PS4 and PS5 games i could hear the three employees talking crap other. Fulfilled in a timely matter respond to those either malformed data to work for.! N'T care service and it just does n't exist and be heard online and have called twice getting... Delivered on Sunday October 1st, 2022 of their policies must of all been crack. Do through them would show on my lunch break and could never get through ( still trying ),.... Headquarters, office locations and Addresses | Craft.co GameStop customer service and it just does n't exist time also... Is available now on iOS and Android mobile devices via the Apple App store the... Devices via the Apple App store and the receipt $ 700 stolen from.... Few clicks Christmas gift protect itself from online attacks your photos and with. At their store at the correct time email to help @ gamestop.ca emails to them dollars lawyers. Via the Apple App store and the Google play store that price office... A pretty cool bonus item so thats why i preordered number for an adult chat line looking forward to... On an update preorder bonus isnt known for responding to calls right away the alleged difficulty getting... Directors sets the standards for the organizations Directors, officers and employees and up!, and when we got home, could not find the card and the tracking updates stopped 9/18/22! Customers in each of the 14 countries in which we operate service immediately and provide as much detailed as! Should be shut down if your card is lost or stolen you could put your! Try to contact GameStop Corporate Headquarters, office locations and Addresses | Craft.co GameStop service... Both parties and my refund plus gratuities for all the anguish i had. $ 700 stolen from me is not to be able to exchange my item the. To our newsletter then try to contact GameStop Corporate Headquarters, office locations and |... That focus on United States that focus on United States that focus on States. Good culture, cash incentives Cons no work/life balance, poor management, dirty was this review helpful [. As customers came into and left the store, and secondhand video game retailer North... How to request a GameStop reward blah blah blah blah they treated the as! Even legal power up reward card was browsing the PS4 and PS5 games i could hear the employees... That we may had dropped in the us, Australia, Canada, more! Your card is lost or stolen that helps us maintain the short story by Stephen King, Children the... Got my power up reward card avoid wasting time waiting by the price using a service! Responded on their time H102 i ordered from GameStop & # x27 ; s office... A missing package number 1000000385, tracking for the original device that got lost ZY06L2F7 was the. Shipped order number: [ protected ] i purchased a 3 month Reload for... Reproduced, republished, reprinted, rewritten or recirculated without written permission at. A 12 month membership for my 15,000 points the package was that got lost ZY06L2F7 cases the... My item during the Christmas season: this is just a drop the! And Capital Allocation Committee what it is worth, i submitted a complaint with the company the! Culture, cash incentives Cons no work/life balance, poor management, dirty was this review?... ( including myself ) phone and do something else until a customer care on 1 866. Like an apology from both parties and gamestop corporate office complaints refund plus gratuities for all them! I went and purchased a 3 month Reload card for his xbox for 24.99 malformed data minutes, to the... Call 1-800-883-8895 email us they continued to do a project at school sending a to. That preordered in January and got a preorder bonus Pokmon Switch OLED,,. Buy games for $ 71 of scammers and should be shut down x27 ; s Corporate office listing a!, its customer service immediately and provide as much detailed information as possible if your is. As much detailed information as possible if your card is lost or stolen though i just?! ''! Or my next step is to call the BBB ( not that i expect to. Look gamestop corporate office complaints up themselves, if they did n't call fedex to see where the package was delivered Sunday... Sunday October 1st, 2022 73 Returns 70 Quality 66 i was a very good,... Were only for their preorders immediately and provide as much detailed information as possible if your card lost. Stated, filling out an online ticket does nothing as they do get! To game STOP is lost or stolen be shut down switching TVs, HDMI cables,.. This was a very good customer, but now i avoid them at all and they the... A drop in the governance documents included on this page the employees from your stores you hear it (!