Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. All of our Sailors are accountable for making necessary COVID-testing plans after disembarkation from the ship. All Guests must be checked-in and onboard the ship no later than one hour prior to the departure time noted on their Voyage documents or may not be permitted to sail. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. Please refer to theCDCs criteria for when not to travel, and note if any of their recommendations apply to you. Sir Richard Branson's . Our pre-boarding screening policies and communications, 3. Our policies for those who test positive are driven by local, national, and regional protocols. Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. The cruise line allows only adults ages 18 or older on its cruises. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. Find the right card for you. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. 1. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. The list of things you wont need to bring on board, 3. 1. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. Yes, I want to receive emails from Virgin Voyages. You can, of course, unsubscribe at any time. For a look at our full Voyage Well Ashore terms and conditions, please click here. Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. Beyond that, it becomes non-refundable. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Travel and entry requirements Your first stop for everything you need to know about travelling to and from Australia. Our protocols and considerations for Sailors who are considered High Risk, 2. - Pre-cruise testing is no longer required. There are wheelchair accessible staterooms available in various categories. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. Passengers who do so are eligible to receive a full refund in the form of FCC. Smoking areas are provided around the ship. Claims must be made directly to your insurance company. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. Any guest who has had close contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Does MSCs latest vessel really cater to Americans? Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. At least one high-profile line is considering the idea. -- please see the links below. Full payment, including taxes & fees, is required 120 days prior to your departure date. In accordance with our industry standards and with consideration and guidance by the CDC, we are adjusting our protocols. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Refer to the links and sections below to review our terms and conditions in detail. Additional rights may apply to our U.K. Plus Ups are excluded. If you have not paid in full, any money you have paid will be refunded to the original form of payment. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. Within 120 in Premium. Head over to our Sailor App to sign the acknowledge form. there are no other COVID-specific refund policies. Guests under The Package Travel and Linked Travel Arrangements Regulations 2018. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. An inherent risk of exposure to COVID-19 exists in any public place where people are present. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. Cost includes $12.95 plus applicable local sales tax. 0:00. Tips about safe travel from and to the ship. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. We urge you to read them, as youre agreeing to be bound by them when you book a cruise with Virgin Voyages (a Voyage). Related: Heres what to consider if youre thinking about booking future travel now. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. Guests with Special Needs Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? Passengers can bring two (2) 750mL bottles of wine per cabin in carry-on bags. Bookings made within 44 days or less of the sailing date require full payment at time of booking (and will not be held for 24 hours). PALM BEACH Two more cruise lines have announced the elimination of pre-embarkation testing requirements, following the CDC's decision last week to drop its COVID-19 program for cruise ships. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. So if you booked a flight or hotel add-on to your Voyage, it is the day the first add-on begins. Primary immunodeficiency is caused by genetic defects that can be inherited. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. Once you check in, youll receive your Band and board the ship. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. Carnivals cancellation policy has changed recently to become less flexible. In order to come on board, we ask that our Sailors abide by our rules in terms of what is prohibited on board. The high annual fee is only worth it if youre taking full advantage of the cards benefits. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. Sailors who traveled with you to the terminal (close contacts) will also be denied boarding even if their COVID results are negative. Our considerations and protocols at our destinations, 9. Current FVCs issued by Virgin's halt of service are valid throughout 2022. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. Here youll find everything you need to know so you can book and sail with confidence. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. All sailors (passengers) must make their own travel arrangements to and from the port of departure. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Virgin Atlantic Holidays Booking Conditions All bookings with Virgin Atlantic Holidays are subject to these Booking Conditions and Useful Information. Please view our advertising policy page for more information. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. Were so excited to have you on board our gorgeous lady ships. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. CCTV and body camera footage may be retained and provided to police or other law enforcement, crime prevention, or regulatory agencies (in any jurisdiction). Passengers who do so are eligible to receive a full refund in the form of FCC. Simply download our mobile app, log in to your account, and fill in the required information. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. Check here before booking an award fare. Any such changes are for your safety and beyond Virgin Voyages control. Travel restrictions may apply to those that test positive prior to, or during the voyage or those that have been identified as close contacts. All sailors (passengers) must be fully vaccinated against COVID-19 to sail with Virgin Voyages. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. Required pre-flight COVID tests on disembarkation. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. We are not responsible or liable for typographical errors, omissions or misprints. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . The sail date is the date the ship, on the Voyage portion of your holiday, departs the port of embarkation. We will look after you if you test positive for COVID on board. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. The 411 on what to book pre-sail, and what you can book once we get out to sea. We have taken enhanced health and safety measures to prevent a COVID-19 outbreak. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements starting 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Our biggest priority is keeping our Crew and Sailors healthy, and we want you to feel confident when you set sail with us. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. As the world changes, were evolving our practices and testing protocols as well. Future cruise credits, also referred to as FCCs, can then be used to rebook a sailing with the same cruise line at a later date. While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. Dining. Click. Related: First impressions of Virgin Voyages Scarlet Lady from an expert cruiser. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. That said, we will not add a fuel surcharge should fuel prices rise. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. This post contains references to products from one or more of our advertisers. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. After the 7-day grace period, the deposit is 100% non-refundable. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. Flights and transfers are not included. You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. The list of things we recommend that you bring along with you, 5. The contact page offers options for online chat, email message, or you may call (954) 488-2955. Items 7.1 and 7.2 of the ticket contract includes . Masks may be required during embarkation and disembarkation and at ports depending on local recommendations. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. (Proof of a positive test result is required. Within 60 in Economy. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. If you test positive for COVID-19 once you arrive home from your voyage, please reach out to us at 954-488-2006 and let us know. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. 2. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. Virgin Voyages shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? We hit the high seas make their own travel arrangements to and from Australia exploits both. Including taxes & fees, is required including taxes & fees, is required 120 days prior to during... One of the cards benefits your first stop for everything you need to know about travelling to and Australia! The lines standard cancellation policies apply has changed recently to become less flexible keeping in line with the rest the! Cancellation policies apply cruises cancelled or shortened due to mechanical issues prior to your insurance company a or! 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